Case Study: CarbonChain’s Quarterly Retreat

Each quarter Closeknit helps CarbonChain plan a unique agenda based on a specific objective. Having the touch points across the year has allowed CarbonChain to ensure each retreat is designed strategically and in responsive to their business needs.

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“The team always comes away more connected and energised to get back to work. The highlight of our last trip was the whole team surfing on the North Coast of Cornwall, a great way to learn something new together.

Closeknit take care of everything, from finding us great venues to suggesting great team building activities and sorting the transport.”

ROHEET SHAH - COO, CARBONCHAIN

About CarbonChain

CARBONCHAIN is an AI platform which automates emissions tracking in carbon-heavy supply chains for a net-zero economy. Their success has led them to more than double their team over an 18 month period.

They are powered by a globally distributed team of 35 across various locations in the UK, Prague, New York and Australia.

Retreats are a central strategy to motivating and connecting their team, they gather every quarter Monday - Friday.

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The Agenda

Each quarter Closeknit helps CarbonChain plan a unique agenda based on a specific objective, in 2023 the focuses have been:

  • Q1, Wales: Understanding the Customer 
  • Q2, Peak District: Re-examining and integrating the values 
  • Q3, Kent: Connecting with the sustainable mission of the business 

Around this core objective we make time for team bonding activities, working time, downtime (you always need more than you think!) and a party.

In general we recommend 50% working time, 25% playtime and 25% downtime. However, this can vary customer to customer.

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Agenda highlights

Some agenda highlights for the team whilst working with Closeknit have been:

  • Surfing in Cornwall
  • Raft building in the Peak District
  • A snowy hike in Wales
  • A yoga class with the backdrop of a field full of sheep
  • A team BBQ cook-a-thon
  • A 5 course tasting menu with wine pairing
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The Facilitator

Discussing big topics like mission, vision and values can be challenging, everyone has an opinion. Finding a great facilitator can elevate the conversation and ensure that you wrap up the session with the desired outcomes so the team feels like they are being heard and action is being taken.

Closeknit introduced CarbonChain to a facilitator who specialises in climate-tech companies, his perspective as an ex-CEO and founder who previously sold his company allows him to understand the struggles of a growing start up.

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The Outcomes

We provide feedback forms after every retreat, so that we can learn and improve. The most important metrics are the following.

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Qualitative Team Feedback

  • "Lorne and the team are brilliant. They listen to what you aim to achieve during the event or retreat and work incredibly hard to ensure it happens, from planning to execution during the event itself."

    Adam Hearne - CEO, CarbonChain
  • "I think it provided a wonderful base for me to ramp up on onboarding. The high level strategy discussions helped me understand the current state of the team and product and the hackathon provided me with a way to dive into the code base in person with other team members that could help me understand the logic."

    Software Engineer
  • “I feel more committed to the success of my fellow CCers in work and in life”

    Software Engineer
  • “It helps me to understand people's characters better and influences how I might interact with them day to day”

    Data Scientist

Thanks CarbonChain for being the best customer out there, we love planning your retreats!

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If you liked the sound of this, book a call with us to discuss your retreat

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